Do I have to have seen a patient before to be able to bill a telehealth item number?

Our team has confirmation in writing from AskMBS that there is no longer any requirement for you as a provider (or any other provider in the practice) to have an existing relationship with the patient for the COVID-19 items. Telehealth services provided by the patient’s usual doctor are preferred, however an existing provider-patient relationship may not always be possible. New patients can receive a consultation under these items.

How Can We Help?

Our team offer General Practitioners assistance with finding jobs and a career pathway, and Medical Facilities to find a new Medical Practitioner. We also help with the full application process with AHPRA, RACGP, ACRRM, Department of Health, Medicare including 19AA & 19AB. If we can help, please contact us at

People Medical Consulting like sharing what we know, giving you a clear pathway to your career. We answer a different question each week that you ask us on Facebook & Instagram.

People Medical Consulting are a team of professionals with a passion for guiding those specialising in the Medical industry to find their career pathway and settle into Australia. Working with both Australian trained and Overseas trained professionals, we have extensive experience in Recruitment of General Practitioners, and   Document Assistance for those requiring support with RACGP, AHPRA, 19AA and 19AB Medicare Exemptions.

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This is a CORE BLOG and you can refer to related blogs in the FAQs at the bottom.  Need help understanding your pathway? Date Updated:…