MyMedicare

This is a FAQ BLOG and you can refer to our Medicare blog here.

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Date Updated: 2026-03-17

What is MyMedicare?

MyMedicare is the new voluntary patient registration model that will connect and formalise the relationship between patients, their general practice, general practitioner (GP) and primary care teams. This is based on the premise that patients have better health outcomes if they see the same GP and practice regularly, and it is also an initiative under the Strengthening Medicare for all Australians plan.

How will this help my practice?

For practices and health providers, these are the following benefits that will assist you in using MyMedicare:

  • Access to more information about the regular patients which will help doctors focus on the patient’s needs
  • Access to the new longer telehealth items such as:
    • longer MBS-funded telephone calls (Levels C and D) with their usual general practice
    • triple bulk billing incentive for longer MBS telehealth consultations (Levels C, D and E) for all Medicare eligible patients (previously only available for children under 16, pensioners, and concession card holders).

Practices can also access the following:

  • The General Practice in Aged Care Incentive from 1 August 2024, to help people in residential aged care homes get regular health checkups, personalized care plans, and see their doctors regularly.
  • Chronic Disease Management items linked to a patient’s registration in MyMedicare from 1 July 2025 to support continuity of care for people with chronic and complex conditions
    • *Patients will still be able to get Chronic Disease Management items from their GP even if they are not registered in MyMedicare
  • *Bulk Billing Practice Incentive Program (BBPIP) from 1 November 2025, to help general practices bulk bill all Medicare-eligible patients.
    • *Patients do not need to be registered for MyMedicare for the practice to participate in BBPIP. New practices registering in BBPIP will be exempt from MyMedicare accreditation requirements.

Is my practice eligible?

For general practices, they must:

  • Provide services funded by Medicare
  • Be registered in Provider Digital Access (PRODA), Health Professional Online Services (HPOS), and the Organisation Register
  • Have one or more eligible GPs in the Organisation Register (*GPs who meet the eligibility criteria may be vocationally registered, non-vocationally registered, or GP registrars)
  • Have an accreditation against the National General Practice Accreditation Scheme through an approved accrediting agency (*If your practice is not accredited, then you must be accredited within 12 months from the date you register in MyMedicare as a practice.)

Your practice may also be eligible for an accreditation exemption if your practice offers general practice services entirely through mobile and outreach methods:

  • in rural settings
  • in residential aged care
  • in disability residential settings
  • to First Nations Australians
  • to people experiencing homelessness

This accreditation exemption is available until 31 December 2026.

How can I apply my practice for accreditation?

Accreditation for the National General Practice Accreditation Scheme is handled by an approved accrediting agency which are:

  • Australian Council on Healthcare Standards (ACHS)
    • Email: achs@achs.org.au
    • Website: https://www.achs.org.au/

  • AGPAL Group of Companies (AGPAL)
    • Email: info@agpal.com.au
    • Website: https://www.agpal.com.au

  • Global-Mark Pty Ltd (Global-Mark)
    • Email: Health@Global-Mark.com.au
    • Website: https://www.global-mark.com.au

  • Quality Practice Accreditation Pty Ltd (QPA)
    • Email: info@qpa.health
    • Website: http://www.qpa.health

When you have chosen an accrediting agency and have a contractual agreement, you will proceed with the accreditation process which may include a self-assessment, an initial assessment, a remediation period, a final assessment, and the determination of accreditation

For further details, you can contact your Local Primary Health Network or check the Australian Commission on Safety and Quality in Health Care.

How do I register my practice?

In registering your practice for MyMedicare, you should:

  1. Make sure your practice is eligible
  2. Link an organisation in PRODA to HPOS
  3. Access the Organisation Register in HPOS to:
    1. register your practice
    2. link your eligible GPs providers
  4. Add the MyMedicare program to your Organisation Site Record in the Program Registration tab.

Please note that you don’t have to go through a second registration if your practice is already registered, and all providers are connected in the Organisation Register.

For patients to select a practice and a general practitioner (GP) as their preferred GP in MyMedicare, the practice must:

  • Have the MyMedicare program added on the Organisation Register
  • Have GPs linked to the practice on the Organisation Register
  • Make sure GPs have a valid provider number and are eligible to deliver Medicare Benefits Schedule or Department of Veterans’ Affairs (DVA) equivalent services.

We Can Help You

Here at People Medical Consulting, we have a passion for guiding medical practitioners through their career pathways to Australia. We have extensive experience in assisting medical facilities in recruiting doctors from local and overseas who will best suit their requirements.

We provide Document Assistance for those requiring support for their PESCI with IME, ACRRM or RACGP, registration and all other mandatory AHPRA requirements, fellowship program related forms and letters, application for Medicare provider and prescriber numbers, application for 19AB or 19AA exemptions and preparation of employment documents.

If you want to talk to someone about your pathway or practice management—book a consultation with us below, or if you need Recruitment or Document Assistance, contact us at help@peoplemedical.com.au or click the buttons below. We’d be glad to help you!

Information from this blog has been taken directly from:

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